Frequently Asked Questions


1. How do I place an order?

To place an order, simply browse our products, select the item(s) you would like to purchase, and add them to your cart. Then proceed to checkout, where you will be prompted to enter your billing and shipping information, as well as your payment information. Once you have completed your order, you will receive an order confirmation email.

2. What if I need to change my order?

If you need to change or modify your order, please contact us as soon as possible at [email protected] We will do our best to accommodate your request, but please keep in mind that our orders are processed quickly, so we cannot guarantee that we will be able to make changes.


1. How long does shipping take?

Our processing time is typically 2-3 business days, and our shipping time within the USA is approximately 5-7 business days. Shipping time for international orders is approximately 10-20 days.

2. How much is the shipping fee?

Our standard shipping fee for orders within the USA is $4.95, while our shipping fee for international orders is $10.95.

3. Can I track my order?

Yes, you can track your order by logging into your account and accessing your order history. You will also receive a tracking number via email once your order has been shipped.


1. What is your return policy?

Our return policy allows customers to return items within 14 days of receipt for a full refund, as long as the item is in its original condition and packaging. To initiate a return, please contact us at [email protected]

2. What if my item is damaged or defective?

If you receive a damaged or defective item, please contact us at [email protected] as soon as possible. We will work with you to resolve the issue and either replace the item or provide a refund.


1. Can I cancel my order?

A: Yes, you can cancel your order as long as it has not yet been shipped. To cancel an order, please contact us at [email protected] as soon as possible.


1. What forms of payment do you accept?

We accept Visa, MasterCard, American Express, JCB, Diner Club, Discover Card credit cards and PayPal.

2. Can I use a gift card to pay for my order?

Yes, you can use a gift card to pay for your order. Simply enter the gift card code at checkout and the amount will be deducted from your order total.

We hope that this FAQ has answered any questions you may have about ordering, shipping, return & refund, cancellation, and payment. If you have any further questions, please don’t hesitate to contact us at [email protected]

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